Web Portal - Operational
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API - Operational
Developer API - Operational
Developer API
Incident has been resolved; performance levels are back to normal.
The solution has resolved the performance bottleneck. We are monitoring system stability.
We have identified the impacted area of the database, and are working to apply a fix.
We've identified an internal security component that activated. The configuration was updated, and the systems are now operational.
We've identified increased latency and errors with the platform login. We are currently investigating this incident.
The issue causing slow response times has been fully resolved. Our systems are now operating at optimal performance. We apologize for any inconvenience this may have caused and appreciate your patience and support. Should you experience any further issues, please do not hesitate to contact our support team.
Response times have significantly improved. Our team is still actively investigating the root cause of the initial slowdown to ensure it is fully addressed.
We are aware that some SALUS users may currently be experiencing elevated response times and errors. Our development team is actively investigating the issue. We appreciate your patience and understanding.
May 2024 to Jul 2024
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